ZebPay vs Bitbns: Which Crypto Exchange Is Right for You? (2026)

If you are looking for a reliable crypto exchange in India, ZebPay and Bitbns are two names you have probably come across. Both platforms serve Indian traders, accept INR deposits, and support a wide range of cryptocurrencies. But they differ significantly in terms of fee structure, coin selection, user experience, and security standards.

ZebPay, India’s oldest crypto exchange founded in 2014, now serves 6 million+ registered users across 132 countries. Bitbns, launched in 2017, has built a following among active traders who value coin variety and advanced order features.

This detailed comparison breaks down every major factor so you can choose the exchange that fits your needs, whether you are a first-time buyer or an active crypto trader.

ZebPay vs Bitbns: Quick Overview

Feature	ZebPay	Bitbns
Founded	2014	2017
Registered Users	6 million+	Not disclosed
Coins Listed	400+	641+
Spot Maker Fee	0.15%	0.25%
Spot Taker Fee	0.25%	0.25%
Zero-Fee Trading	Yes (select hours)	No
Futures Trading	Yes (up to 75x leverage)	Yes (0% maker fee)
Margin Trading	No	Yes (up to 4x)
P2P Trading	No	Yes
Cold Storage	98% of assets	Not disclosed
Security Partner	BitGo ($100M insurance)	Not disclosed
Fiat Withdrawal Fee	Rs.10 flat	Free
INR Deposit (UPI)	Rs.25	Available
Countries Served	132	Primarily India
App Rating (Play Store)	4.3	3.2
TrustPilot Score	Higher	1.4/5
Regulatory Compliance	FIU-IND, AUSTRAC	FIU-IND

Fee Structure: ZebPay’s Zero-Fee Vision vs Bitbns’s Flat Rate

Fees are often the first thing traders compare. Here is how both platforms stack up.

ZebPay Fees

ZebPay charges a maker fee of 0.15% and a taker fee of 0.25% for spot trading in India. For intraday trading, the fee drops further to 0.10%. As your 30-day trading volume increases, fees reduce further, dropping to 0.1% for both makers and takers once you cross $5 million in volume.

What sets ZebPay apart is its “SetCryptoFree” zero-fee initiative. ZebPay offers two hours of zero-fee trading every day, making it a practical choice for traders who time their activity accordingly. This brings the cost of frequent trading down to zero during those windows.

For fiat withdrawals, ZebPay charges a flat ₹10 per transaction. Crypto withdrawal fees vary by asset. For Bitcoin, the fee is 0.0006 BTC, which is closely in line with the global industry average of 0.00057 BTC.

ZebPay does not charge any deposit fee for crypto transfers. For INR deposits, UPI costs ₹25, net banking costs ₹10, and bank transfer costs ₹7.

One fee to note: ZebPay charges a monthly inactivity fee of 0.0001 BTC on accounts that do not make at least one trade per month. If you trade regularly, this does not apply to you.

Bitbns Fees

Bitbns charges a flat 0.25% fee for both makers and takers on spot trading. For BNS token holders, fees can decrease from 0.25% down to as low as 0.03% across 11 VIP tiers based on monthly trading volume and BNS holdings.

For futures, Bitbns offers a 0% maker fee as an introductory offer, with a 0.1% taker fee.

Fiat withdrawals on Bitbns are free, compared to ZebPay’s ₹10 flat charge. For BTC withdrawals, Bitbns charges 0.0005 BTC, marginally lower than ZebPay.

However, multiple user reviews report that INR withdrawals on Bitbns can take up to 60 days to process. A zero withdrawal fee provides limited benefit if your funds remain inaccessible for weeks.

Verdict on Fees

ZebPay’s lower maker fee, zero-fee trading windows, and transparent pricing make it the more cost-effective option for most traders. Bitbns can match or undercut ZebPay’s fees only if you actively hold BNS tokens and maintain high VIP tiers. For the majority of Indian retail traders who are not token holders, ZebPay works out cheaper in practice.

Coin Selection: Breadth vs Depth

ZebPay’s Coin Offering

ZebPay supports 400+ coins and tokens, including Bitcoin, Ethereum, Solana, Tether (USDT), and a growing range of altcoins. You also get access to 157+ spot trading pairs, including INR pairs.

Beyond spot trading, ZebPay offers futures trading with up to 75x leverage on INR pairs, one of the highest leverage options available on any Indian exchange. ZebPay also supports crypto SIPs (Systematic Investment Plans), allowing you to automate regular purchases and build a portfolio over time.

One of ZebPay’s standout features is CryptoPacks, curated portfolios that bundle multiple cryptocurrencies under a single investment. CryptoPacks include:

Performance tracking across 1-week, 1-month, and 3-month windows
Risk and Reward Ratings for each pack
Automated rebalancing to maintain asset allocation as markets move

This makes ZebPay well-suited for investors who want diversified crypto exposure without manually managing individual trades.

Bitbns’s Coin Offering

Bitbns lists 641+ digital assets, the broadest coin selection among Indian exchanges. It supports spot, margin, and futures trading. The most actively traded pair is ETH/INR with over $310,000 in daily volume.

Bitbns also supports margin trading up to 4x on more than 28 cryptocurrencies and offers a P2P trading ecosystem, having been among the first Indian platforms to launch a P2P FIAT system.

Verdict on Coin Selection

Bitbns covers a wider raw coin list. ZebPay offers a more structured investment experience through CryptoPacks, SIPs, and AI-powered insights in QuickTrade. For investors focused on long-term portfolio building, ZebPay’s product design adds genuine value beyond a simple coin directory.

User Experience: Simplicity vs Feature Depth

ZebPay’s UX

ZebPay’s interface is designed to be accessible without being limited. The platform offers three main trading modes:

QuickTrade for beginners: instant buy/sell with AI-powered insights
Open Order Book Exchange for intermediate and advanced traders
Futures for leverage-based trading

The mobile app is available on both iOS and Android with a 4.3 rating on Google Play. Key features include:

Real-time price charts and portfolio tracking
Price alerts and push notifications
Multi-language support for Indian users
KYC onboarding using a 100-point document verification system
Nominee registration, a feature that lets you designate an account beneficiary

ZebPay supports Lightning Network payments, enabling instant Bitcoin micropayments without on-chain confirmation delays. It allows up to 0.002 BTC per transaction and up to 10 transactions per day at no cost.

Additionally, ZebPay offers a Lend/Earn program with a fixed annual rate of 8.5% on supported assets including BTC, ETH, USDT, SOL, and others.

Bitbns’s UX

Bitbns provides a responsive web and mobile interface with support for bracket orders, stop-loss, and trailing stop orders. The platform also offers a Chrome extension that highlights arbitrage opportunities across five major global exchanges.

The Bitbns app has a 2.9 rating on the App Store and 3.2 on Google Play. User feedback reflects recurring concerns about the absence of live chat support and delays in INR withdrawals.

Verdict on UX

ZebPay offers a more complete user experience across beginner and advanced needs. Bitbns has capable tools for active traders, but its lower app ratings and support limitations are consistent themes in user feedback.

Security and Regulatory Compliance

ZebPay’s Security Framework

ZebPay has built one of the more transparent security setups among Indian exchanges:

98% of user funds stored in cold wallets, signed using HSM on air-gapped machines located across multiple cities and countries
Custodial partnership with BitGo, a leading institutional digital asset custody provider
USD 100 million insurance coverage through BitGo’s custody program
Two-factor authentication (2FA) on all accounts
Disable Outgoing Transactions feature, which lets you proactively lock transfers for added safety
Registered with FIU-IND (India) and AUSTRAC (Australia)
Operates under full KYC and AML compliance across 132 countries

ZebPay also allows users to appoint a nominee for their account, ensuring digital assets are transferred to a designated person if the account holder passes away (a feature not commonly offered by other Indian exchanges).

Bitbns’s Security

Bitbns is registered with FIU-IND and holds ISO certification. It supports 2FA and standard KYC. The platform has not publicly disclosed cold storage percentages, third-party insurance coverage, or the results of independent security audits.

Verdict on Security

ZebPay’s combination of BitGo custody, USD 100 million insurance, 98% cold storage, and multi-jurisdiction regulatory registration gives it a clear edge on security disclosures. Bitbns meets baseline compliance requirements but provides less transparency on asset protection.

Risks to Consider Before Choosing Either Exchange

Before investing on any platform, you should be aware of the following risks.

General Crypto Market Risk

Cryptocurrency markets are highly volatile. The value of any asset can fall significantly in a short period. Past performance of any coin, platform, or strategy does not guarantee future results.

Platform-Specific Risks

On ZebPay, the inactivity fee (0.0001 BTC per month) applies if you do not make at least one trade monthly. Some users have reported delays in customer service responses during high-volume periods.

On Bitbns, multiple users have flagged INR withdrawal delays of up to 60 days. If liquidity access is important to you, this is a material consideration.

Regulatory Risk

Crypto regulation in India continues to evolve. Both platforms are FIU-IND registered, but regulatory changes including tax policy, trading restrictions, or new compliance requirements can affect operations at any time.

Always conduct your own research and consider your risk tolerance before committing funds to any exchange.

Who Should Use Which Exchange?

Choose ZebPay if:

You want a regulated, long-running exchange with an established track record since 2014
You are new to crypto and want a guided, structured investment experience
Security, compliance, and institutional-grade custody matter to your decision
You want to invest through CryptoPacks, SIPs, or automated strategies
You trade frequently enough to benefit from zero-fee windows
You want access to Lightning Network payments and futures with up to 75x leverage

Consider Bitbns if:

You specifically need P2P trading or margin trading up to 4x
You hold BNS tokens and want to access reduced fee tiers
You want to trade a broader range of altcoins (641+)
You are an experienced trader who uses advanced order types regularly

Final Verdict

ZebPay and Bitbns serve different investor profiles. ZebPay, founded in 2014 and FIU-IND registered, offers a more structured experience for investors prioritising security, compliance, and long-term portfolio building. Its features (CryptoPacks, crypto SIP, Lightning Network, and daily zero-fee windows) are designed to serve both beginners and experienced users.

Bitbns has a larger raw coin count and offers P2P and margin trading features that ZebPay currently does not. However, its lower app ratings and documented withdrawal delays make it a less straightforward choice for traders who need reliable access to their funds.

The right exchange depends on what you value most. If security, regulatory standing, and product depth matter to you, ZebPay is worth considering. If you need access to a wider coin list or P2P functionality, Bitbns may suit specific use cases.

Read more: Crypto Trading Strategies (zebpay.com/in/blog/crypto-trading-strategies)

Frequently Asked Questions

Is ZebPay better than Bitbns?

It depends on your priorities. ZebPay offers stronger security disclosures, a longer operating history since 2014, FIU-IND and AUSTRAC registration, and features like CryptoPacks and crypto SIP. Bitbns offers more coins and P2P trading. Always conduct your own research before choosing a platform.

Which exchange has lower fees – ZebPay or Bitbns?

ZebPay’s maker fee (0.15%) is lower than Bitbns’s flat 0.25%. ZebPay also offers daily zero-fee trading windows. Bitbns can offer lower fees for BNS token holders across 11 VIP tiers, but this requires active token holding.

Is ZebPay safe to use in India?

ZebPay stores 98% of user funds in cold wallets, uses BitGo for institutional custody with USD 100 million in insurance, and is registered with FIU-IND and AUSTRAC. As with any crypto platform, enable 2FA and conduct your own research before depositing large amounts.

Does ZebPay support SIP for crypto?

Yes. ZebPay was among the first Indian platforms to offer crypto SIPs, allowing you to automate regular purchases across supported coins. You can start a crypto SIP with as little as ₹100.

What are CryptoPacks on ZebPay?

CryptoPacks are curated portfolios available on ZebPay. They bundle multiple crypto assets, include Risk and Reward Ratings, offer performance tracking across multiple timeframes, and support automated rebalancing to maintain your chosen asset allocation.

Does Bitbns support margin trading?

Yes. Bitbns supports margin trading up to 4x leverage on more than 28 cryptocurrencies. Margin trading carries higher risk than spot trading. Always conduct your own research and understand the risks before using margin.

Can I trade crypto for free on ZebPay?

ZebPay offers two hours of zero-fee trading every day as part of its “SetCryptoFree” initiative. Outside of these windows, standard maker (0.15%) and taker (0.25%) fees apply for spot trading.

Which exchange is better for beginners in India?

ZebPay’s QuickTrade interface, CryptoPacks, and crypto SIP features are designed with new investors in mind. The platform also offers multi-language support and a structured KYC process. This is not financial advice. Evaluate both platforms based on your own requirements.

ZebPay, India’s oldest crypto exchange, allows users to start a crypto SIP with as little as ₹100. Explore the platform at zebpay.com.

Disclaimer: Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions. Each investor must do his/her own research or seek independent advice if necessary before initiating any transactions in crypto products and NFTs. The information in this article is for educational purposes only and does not constitute financial or investment advice.